Sometimes, you don’t know what you don’t know. 360° assessment can help.

Do you…

  • Have a high-potential leader who would benefit from candid feedback and expert coaching on how to leverage strengths, close skill gaps, and prioritize development actions?
  • Want your management team to work together more cohesively and and work on group development needs?
  • Need a customized development plan for a leader or potential successor that addresses critical skill and behavior gaps?
  • Have a talented individual with blind spots regarding his/her behavior and it’s impact on others?

If so, TLG’s 360° feedback and coaching process may be the right solution.

What is 360° feedback?

360° assessments allow individuals who work with the person being assessed to give anonymous feedback on specific behaviors.

In typical organizations (if they’re lucky) employees receive regular performance feedback from their managers. However manager feedback is only one perspective. With 360° feedback the “full-circle” group of people that an individual works with provide their unique perspectives on the individual’s behavior. This “full-circle” can include their managers (s), peers, direct reports, customers – as well as a self-assessment completed by the employee.

Everyone’s feedback is compiled into one cohesive report, enabling participants to clearly compare how they view their own performance against the views of others. The results are then analyzed with the help of a performance coach. Together the coach and the employee develop an action plan including development activities and measureable outcomes.

Our Approach

Our experience shows that to maximize the value of 360° assessments and coaching, they should be:

  • Developmental (not punitive)
  • Positive
  • Driven by an employee’s desire to be coached
  • Structured
  • Customized for the individual or team
  • Done over time (not as a one-time event)

Our Process

TLG uses Assess Systems’ 360° Feedback tool. We incorporate this tool into many of our coaching engagements. We handle all of the administration, so you don’t have the hassles of tracking rater responses, sending reminders or creating reports.

All 360 feedback engagements are customized, as no two situations are alike. Click here for a step-by-step description of each element of TLG’s process.