Phyllis Roteman, HCS

Principal, Consultant and Master Facilitator

Phyllis has more than 24 years of consulting, sales and management experience, and has worked with Fortune 1000 companies across a variety of industries. She founded The Loyalty Group near her 30th birthday, opting out of corporate life to build her consulting and training business from the ground up. In addition to being an entrepreneur, Phyllis’ professional expertise includes talent strategy, employee engagement, learning and development, coaching, meeting and event facilitation and team-building.

Among Phyllis’s clients are PepsiCo, Chase Bank, Toyota, Maxim Integrated, AT&T, Stanford University, Transamerica, Chevron, Celebrity Cruises, MeadWestvaco, Pearson Learning, and Johnson & Johnson.

Before forming The Loyalty Group, Phyllis was a consultant at Development Dimensions International (DDI) where she managed and designed customized solutions for clients whose needs could not be met with “off the shelf” products.  She graduated from The University of Pittsburgh honor’s program with a BA in journalism, and later earned an MBA from The University of Miami. She enjoys
working with global organizations and has facilitated in EMEA, Asia and North America.

Phyllis is a DDI-certified facilitator and job analyst, is certified by ASTD as an e-learning professional, and is certified to administer Assess Systems’ 360° feedback and will be MBTI certified in July 2013. She also earned a Human Capital Strategist (HCS) certification from the Human Capital Institute.

An adventurer, Phyllis has climbed to the peak of Mt. Kilimanjaro in Tanzania, bungee jumped from the Victoria Falls Bridge in Harare, Zimbabwe, and body-boarded down the Zambezi River rapids (and lived to tell about it)!

Learn more about Phyllis and see who has recommended her on LinkedIn.



Stacy Pearson

Office Manager/Project Coordinator

Stacy brings her administrative, entrepreneurial, marketing, and Accounting experience to The Loyalty Group. A native of Houston, Texas, Stacy holds a BS in Psychology and MA in Accounting.  She is trained in many media programs including Adobe Captivate (e-learning), Flash and graphic design. Stacy is the heart of TLG’s operations — providing customer service, training coordination, project scheduling, accounting support, material development and ordering – and myriad other services. When she’s not working at TLG, she is a QuickBooks Consultant. In a past life, Stacy started up and ran a restaurant and cleaning company.  The customer focus, resourcefulness and business sense Stacy developed in these ventures really comes in handy at The Loyalty Group.


Other Associates

TLG has a strong network of consulting partners across the US who have unique expertise in a variety of areas related to training, OD and coaching.  We stay lean and mean by bringing in consultants as needed on a project-by-project basis.  If TLG can’t deliver what you need internally, we will find a consulting partner that fits your specific needs.



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