Author Archives: mchollampel

Six Steps to Build Accountability Today!

All of us have been in these situations before: – Everyone talks about ideas in a weekly meeting…and by the next week it’s apparent that nothing has happened. – Something goes wrong on a project… and there is a chain … Continue reading

Posted in Performance Management | Leave a comment

Marketing to Your Internal Customers

Marketing to Your Internal Customers for Effective Organizational CommunicationEach year, companies spend millions of dollars on communicating the benefits of their products to an end user…but what about when they communicate to their internal customers—their employees? It is crucial to … Continue reading

Posted in Talent Management | Leave a comment

Interview Etiquette for Companies

The WSJ recently had an article about how all the little things you do as a job candidate – from the minute you pull up to the building – leave a lasting impression. It gives funny examples of how everything … Continue reading

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Managing Customer Loyalty

About a month ago, I was promoted from Marketing Coordinator at The Loyalty Group (TLG) to the Manager of Customer Loyalty. Since it was a new position at the company, I was asked to help define the role and responsibilities…and … Continue reading

Posted in Sales Consulting | Leave a comment