Category Archives: Leadership Development

“Man bites off fingertip of other man at Healthcare rally!” “Man slaps stranger’s crying toddler in WalMart!” These are just two of today’s news headlines. Is it me, or are there a lot of angry people out there these days? … Continue reading →

Corporate America has been hiding behind technology for the last five years. Why the biggest “new” trend of 2010 will be real human interaction. Email. IM. Twitter. E-learning. CRM. 24-hour BlackBerry. Sales force automation. Online goals systems. I propose a … Continue reading →

Do employees sigh and roll their eyes when they hear about a new change happening at your company? Do veterans wait out or resist change because they know it’ll fade away – like a hundred other programs they’ve seen come … Continue reading →

I know…white water rafting analogies (like sports analogies) are a bit overused in leadership and teamwork training. But I’ve got my own new twist and it’s a personal example: river-boarding (body surfing) down the Class 2 to 4 rapids of … Continue reading →

Resume Job Objective: To obtain a position where I can leverage my significant failures. Key Accomplishments: Lost a major account to the competition because I got too comfortable and assumed that the customer was happy, when they weren’t. Hired the … Continue reading →

We’ve all seen them. They stare at you in meetings as you discuss ideas. They appear to be listening as you give them feedback. They say little. They nod their heads. (That’s why I like to call them “workplace bobble-heads.”) … Continue reading →

Yesterday’s WSJ Online had an article describing how top tier business schools like Dartmouth and MIT are now focusing on the soft skills of managing, by “…copying and adapting popular corporate techniques such as coaching, personality assessments and peer feedback. … Continue reading →

A recent article in Chief Learning Officer’s online magazine has the headline, “Majority of Employees Don’t Seek Advice from Boss.” Is this news? The article cites research from CO2 Partners, whose President, Gary Cohen, states that “someone’s immediate report would … Continue reading →

It seems that these days, everyone’s on a project team. There are new product development teams, process mapping teams, customer service teams, sales teams, special project teams, strategic planning teams…teams to discuss teamwork, teams to oversee other teams, etc. This … Continue reading →

The Loyalty Group’s June newsletter, thinktwice today, focuses on coaching. Basically, we all know that coaching is good for us (like taking vitamins or seeing the doctor for checkups)…but its something that’s easily pushed aside for “higher priorities” in the … Continue reading →