Breaking Down Silos
The Impact of Silos
As companies grow organically or through acquisition, it's natural for silos or factions to become entrenched in your organization. Why? The more things change, the more people tend to cling to what's comfortable. That often means hunkering down in functional teams and focusing myopically on what's in their direct control. If not addressed, silos are destructive. Teams can feel disconnected from company goals, hoard information, or say, "That's not my job ." Customers can feel like they can't find the answers they need -- and processes that seem simple become time-consuming and cumbersome. The result: frustration, low engagement, employee turnover or burnout, and customer churn.
Our Approach
Our solutions help break through silos to build a "One Company" mindset across your organization, supported by behaviors and practices needed to execute on shared goals.
We leverage a variety of approaches to break down silos and build organizational alignment. For example:
- If misalignment is between two teams or functions, the solution might be a targeted intervention to get to the root of the issues and address them directly.
- If silos have become part of the organization's culture, we'll recommend a more comprehensive culture change solution that often includes assessment, executive team alignment, communication strategy, goal alignment, cross-functional team-building, HR systems alignment and other initiatives.