Breaking Down Silos
The Impact of Silos
As companies grow organically or through acquisition, it's natural for silos or factions to become entrenched in your organization.
If not addressed, silos are destructive. Teams feel disconnected from company goals, hoard information, or say, "That's not my job ." Customers feel like they can't find the information they need when they need it. Processes that seem simple become time-consuming and cumbersome.
The result is frustration, low engagement, employee turnover or burnout, and customer churn.
Our Approach
Our solutions help break through silos to build a "One Company" mindset across your organization, supported by behaviors and practices needed to execute on shared goals.
We leverage a variety of approaches to break down silos and build organizational alignment. For example:
- If misalignment is between two teams or functions, the solution might be a targeted intervention to get to the root of the issues and address them directly.
- If silos have become part of the organization's culture, we'll recommend a more comprehensive culture change solution that often includes assessment, executive team alignment, communication strategy, goal alignment, cross-functional team building, HR systems alignment, and other initiatives.